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See below for common issues and solutions regarding Hide My Ass Pro VPN: The client says I'm connected, but I can't view any websites!

You need to manually set Open DNS as your DNS server.

A certain bug has been affecting the dating app that means you can’t change your photos and therefore aren’t getting any matches.

Here we are going to teach you how to fix the problem and hopefully get you more matches than ever before.

If not working, please provide us with the connection log and diagnostic logs of our client / respectively all logs and error messages you're getting.

Error: Unable to connect or IP hasn’t changed after connection.

Connection log may contain this: Wed Nov 02 2011 C:\WINDOWS\system32\ADD 1.85 MASK 255.255.255.255 2. Wed Nov 02 2011 ROUTE: route addition failed using Create Ip Forward Entry: Access is denied.

If you're running a Mac operating system, check out this article: How to properly re-install HMA!

Pro VPN for Mac Note: This error is PPTP related, so Open VPN® should still work fine.

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