This includes processing payor claims and manual adjustments and monitoring, analyzing, and troubleshooting day to day billing / collection matters.
The primary role of the Business Development CSR’s is to nurture and develop leads from initial contact to letter of intent (LOI) independently and bring deals through to deal closure, under the guidance of the Business Development Managers, delivering year-over-year net revenue growth and profitability.
Some reports will be regular and some will be ad hoc. Be an expert about social gaming and about your assigned game or shift specifically. Ability to juggle and multitask several priorities at once and answer to more than one client (the players, the game team) Must be able to appropriately articulate and represent community sentiment through reports. Ability to gage importance of various community issues. Ability to work for and with a wide variety of personalities.
Create reports that include information gleaned from player discussions.Because you will be required to maintain your home phone, cell phone plan and Internet access we require a basic credit and background check.Those that cannot maintain their service will not be considered since it is impossible to work for us without phone and/or mobile service.Our best-in-class software platform helps your business grow faster by cutting churn, driving upsell, and fueling customer advocacy.With our product and evidence-based best practices, you’ll communicate with customers more effectively, anticipate risk proactively, and transform your company around your customers’ outcomes.